E

Eagle, Lynne, Kemp, Gillian, and Jones, Simon (2009) Design principles: social marketing intervention material. Manual. Bristol Business School, Bristol, UK.

H

Hsiao, Aaron, Auld, Chris, and Ma, Emily (2015) Perceived organizational diversity and employee behavior. International Journal of Hospitality Management, 48. pp. 102-112.

L

Lee-Ross, Darren (2004) A preliminary cross-cultural study of occupational community dimensions and hotel work. Cross Cultural Management, 11 (4). pp. 77-90.

P

Pryce, Josephine (2007) Putting on a grand event: bringing the classroom into the real world as students produce a real life event. In: Proceedings of 4th International Event Research Conference: 're-eventing' the city/town: events as catalysts for change. From: Second Event Education and Research network Australasia Symposium, 13 July 2007, Melbourne, VIC, Australia.

Pearce, Philip, and Benckendorff, Pierre (2006) Benchmarking, usable knowledge and tourist attractions. Journal of Quality Assurance in Hospitality & Tourism, 7 (1). pp. 29-52.

Pryce, Josephine (2004) An examination of the influence of organisational culture on the service predispositions of hospitality workers in tropical North Queensland. PhD thesis, James Cook University.

S

Sarlat, Evarist March, García, Olga, and Wood, Peter (2013) Urban ethno-botanists, storytellers of our cities: an ecotourism initiative from Barcelona, Spain. Journal of Ecotourism, 12 (3). pp. 189-196.

Scott, Noel, and Laws, Eric (2006) Knowledge sharing in tourism and hospitality. Journal of Quality Assurance in Hospitality & Tourism, 7 (1). pp. 1-12.

T

Thanksooks, Jarujes (2014) The development of domestic hotels in Thailand: "tracing the past, seeing the present and predicting the future". PhD thesis, James Cook University.

W

Wood, Peter, and King, Lisa (2012) Journal of Ecotourism. Field Notes. Taylor & Francis, Clevedon, UK.