Rahman, Syed Mahmudur, Carlson, Jamie, Chowdhury, Noman H., Gudergan, Sigfried P., Wetzels, Martin, and Grewal, Dhruv (2025) Share of time in omnichannel retailing: Definition and measurement. Journal of Retailing. (In Press)

Rahman, Syed Mahmudur, Carlson, Jamie, Gudergan, Siegfried P., Wetzels, Martin, and Grewal, Dhruv (2025) How do omnichannel customer experiences affect customer engagement? Theory and empirical validation. Journal of Business Research, 189. 115196.

Aldhamiri, Ali, Carlson, Jamie, Vilches-Montero, Sonia, Rahman, Syed Mahmudur, and Gudergan, Siegfried P. (2024) What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies. Journal of Retailing and Consumer Services, 79. 103804.

Rahman, Syed, Carlson, Jamie, Gudergan, Siggi, Wetzels, Martin, and Grewal, Dhruv (2022) Perceived Omnichannel Customer Experience (OCX): concept, measurement, and impact. Journal of Retailing, 98 (4). pp. 611-632.

Rahman, Syed Ziaur, Basilakis, Jim, Rahmadi, Anton, Lujic, Sanja, Musgrave, Ian, Jorm, Louisa, Hay, Phillipa, and Münch, Gerald (2013) Use of serotonergic antidepressants and St John's wort in older Australians: a population-based cohort study. Australasian Psychiatry, 21 (3). pp. 262-266.