Items where Subject is "15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150313 Quality Management"

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Chakraborty, Ayon, and Leyer, Michael (2013) Developing a Six Sigma framework: perspectives from financial service companies. International Journal of Quality & Reliability Management, 30 (3). pp. 256-279.

Chakraborty, Ayon, and Tan, Kay (2012) Qualitative and quantitative analysis of Six Sigma in service organizations. In: Total Quality Management and Six Sigma. InTech, Rijeka, Croatia, pp. 247-286.

Chakraborty, Ayon, and Tan, Kay Chuan (2012) Case study analysis of Six Sigma implementation in service organisations. Business Process Management Journal, 18 (6). pp. 992-1019.

Chakrabarty, Ayon, and Tan, Kay Chuan (2007) The current state of six sigma application in services. Managing Service Quality, 17 (2). pp. 194-208.

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Khan, Md. Habib-Uz-Zaman, Ahmed, Rafiuddin, and Halabi, Abdel Karim (2010) The roles of degree of competition and types of business strategies in adopting multiple performance measurement practices: some reflections from Bangladesh. In: Research in Accounting in Emerging Economies. Emerald, Bingley, UK, pp. 201-232.

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Lynch, Ronald Paul (2011) Carnegie, Jaques and requisite organization: a meeting of minds at Conzinc Riotinto Australia 1977-1993. PhD thesis, James Cook University.

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Prideaux, Murray C. (2005) Towards a strategy framework for voluntary membership professional associations in Australia: a case study of the Chartered Institute of Logistics and transport in Australia. PhD thesis, James Cook University.