The effects of prior and recent experience on continuing interest in tourist settings
Pearce, Philip L., and Kang, Mi-hee (2009) The effects of prior and recent experience on continuing interest in tourist settings. Annals of Tourism Research, 36 (2). pp. 172-190.
|PDF (Published Version) - Repository staff only - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader|
View at Publisher Website: http://dx.doi.org/10.1016/J.ANNALS.2009....
This study concentrates attention on tourists’ prior and recent experience of tourist settings and explores the effects of this experience on continuing visitor interest levels in these types of settings. This indirect and non-localised continuing interest was identified as transferred loyalty. The sample consisted of South Korean visitors who were completing their visit to Australia. Consumer involvement theory and aspects of loyalty analysis constituted the conceptual framework for the study. The analysis identified considerable levels of transferred loyalty and for all settings studied there were trends in the hypothesised directions. The value of consumer involvement theory as a way of explaining increasing interest in tourist setting participation was consistently supported.
|Item Type:||Article (Refereed Research - C1)|
|Keywords:||repeat visitors, previous experience, transferred loyalty consumer involvement theory|
|FoR Codes:||15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150606 Tourist Behaviour and Visitor Experience @ 100%|
|SEO Codes:||90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 100%|
|Deposited On:||25 Feb 2010 15:52|
|Last Modified:||18 Oct 2013 00:56|
Last 12 Months: 0
|Citation Counts with External Providers:|
Repository Staff Only: item control page