Tourism crises and disasters: enhancing understanding of system effects
Scott, Noel, and Laws, Eric (2005) Tourism crises and disasters: enhancing understanding of system effects. Journal of Travel and Tourism Marketing, 19 (2-3). pp. 149-158.
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View at Publisher Website: http://dx.doi.org/10.1300/J073v19n02_12
This paper examines the definitions and conceptual foundations of crises and distinguishes between crises and disasters. It takes a systems view of these concepts and uses the perspective of systems as organizational networks to examine implications for tourism managers. A tourism destination is perceived as consisting of a network of interacting organizations. This perspective questions the boundaries that should be used to study crisis and disasters. The paper also discusses the possibility of a crisis having a positive outcome for a destination.
|Item Type:||Article (Refereed Research - C1)|
|Keywords:||crisis; crisis management; disaster planning / policy; normality; social network analysis|
|FoR Codes:||15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 100%|
|SEO Codes:||90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900303 Tourism Infrastructure Development @ 100%|
|Deposited On:||25 Feb 2010 11:58|
|Last Modified:||12 Feb 2011 03:00|
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