Considerations in improving tourism and hospitality service systems
Laws, Eric (2006) Considerations in improving tourism and hospitality service systems. In: Managing Tourism and Hospitality Services: theory and international applications. CABI, Oxfordshire, UK, pp. 225-236.
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Abstract
Aims to enhance theoretical and practical understanding of quality management in tourism and hospitality. This book contains 28 chapters by international experts, highlighting the tensions and challenges in tourism and hospitality services management.
| ID Code: | 3590 |
|---|---|
| Item Type: | Book Chapter (Research - B1) |
| Related URLs: | |
| Keywords: | hospitality; service systems; tourism |
| ISBN: | 1-84593-012-6 |
| FoR Codes: | 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 100% |
| SEO Codes: | 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900303 Tourism Infrastructure Development @ 100% |
| Deposited On: | 12 Nov 2009 12:01 |
| Last Modified: | 13 Feb 2011 18:15 |
| Downloads: | Total: 4 Last 12 Months: 1 |
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