The dual paradigm nature of knowledge management: implications for achieving quality outcomes in human resource management
Gloet, Marianne, and Berrell, Mike (2003) The dual paradigm nature of knowledge management: implications for achieving quality outcomes in human resource management. Journal of Knowledge Management, 7 (1). pp. 78-89.
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Two paradigm orientations exist in the emerging field of knowledge management (KM). In one paradigm, information technology predominantly influences ideas about knowledge management. In the other, organizational learning is the major influence. For KM to contribute effectively to organizational strategy, organizations must build and strengthen the linkages between KM, human resource management (HRM), and business development. The dual paradigm nature of KM suggests that strategies driven by information technology exhibit quite different characteristics to those driven by organizational learning, the former being driven by technology, while the latter is dominated more by a focus on people. It is important for HR practitioners to understand how certain paradigm orientations to KM can lead to very different paths into thinking about HRM practices and can result in a lack of continuity between various strategic initiatives in an organization. In turn, quality initiatives in HRM will be affected. Suggestions for dealing with the dual paradigm nature of KM are also offered.
|Item Type:||Article (Refereed Research - C1)|
|Keywords:||information technology; intellectual capital; knowledge management; learning organizations; paradigms; quality approach|
|FoR Codes:||15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management @ 100%|
|SEO Codes:||90 COMMERCIAL SERVICES AND TOURISM > 9002 Property, Business Support Services and Trade > 900299 Property, Business Support Services and Trade not elsewhere classified @ 200%|
|Deposited On:||03 Nov 2010 11:07|
|Last Modified:||12 Feb 2011 04:00|
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